Refund Policy
Our refund policy is valid for a period of 14 calendar days from the date of purchase. If you wish to return a product within this timeframe, you may do so provided that the conditions below are satisfied. Please note that refunds cannot be offered after this 14-day period.
Refund Requirements
To be eligible for a refund, the following criteria must be met:
- The product is defective.
- The product does not match its description.
- The product is returned in its original packaging.
- The product has not been used.
- The product is not damaged.
Digital products
To be eligible for a refund, the following criteria must be met:
- Technical issues with our website, which prevent you from using the service.
All returns will be inspected to verify that these conditions are met. If a returned item does not satisfy these criteria, we reserve the right to deny the refund.
Proof of Purchase
To process a refund, you must provide a receipt, purchase order, or other valid proof of purchase. Refunds cannot be issued without this documentation.
Returning Items
Please contact us before returning any items.
Our staff will assist you with the return or exchange process.
Please ensure that all items are packaged securely to prevent damage during transit. If a product is returned damaged or used beyond what is necessary for inspection, we may refuse the refund.
Contacting Us
If you have any questions, concerns, or need assistance regarding this refund policy, please reach out to us:
HOLMENKOLLEN360.COM
c/o Web Design AS
Organization number: 976 879 473 MVA
Email: post@holmenkollen360.com
Website: holmenkollen360.com
